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Frequently Asked Questions

Straight answers about our free preventative maintenance, estimates, emergency response and everything else. Can't find yours? Call us — a real person picks up.

Your Questions, Answered

Yes — genuinely free. We provide scheduled preventative maintenance inspections and tune-ups to our customers at no charge. There's no fee, no subscription and no obligation. If we find something that needs repair, we quote it for free and you decide. It's the single biggest reason our customers stay with us.

Yes. Every estimate is free — whether it's a single residential garage door or a full distribution centre fit-out. We come to you, assess on site, explain your options in plain language and put the quote in writing. No cost, no pressure.

All of Southern Ontario — Kitchener-Waterloo, Cambridge, Guelph, London, Hamilton, Brantford, Woodstock, Stratford, Milton, Mississauga, Toronto and the GTA, Niagara, Windsor, Sarnia, Barrie and every community in between. See the full list on our service areas page.

Yes — truly 24/7, 365 days a year. Call 519-806-2909 any time and we dispatch a certified technician for doors off track, snapped springs, stuck dock levelers, impact damage and anything else that can't wait until morning. Details on our emergency service page.

We're certified and ready to supply, install and service all major door and dock equipment brands available in Southern Ontario. Whatever is on your building today, we can maintain it, repair it or replace it — and when you're buying new, you choose the brand that fits your budget, not the one dealer we happen to carry.

Yes. Our specialty is commercial and industrial — warehouses, plants, distribution centres and property portfolios — and the same certified technicians handle residential garage doors and openers for homeowners across the region.

Please don't. Springs are under extreme tension and cause serious injuries every year when handled without the proper bars and training. Keep people and vehicles clear, don't force the door, and call 519-806-2909. Professional spring replacement is quick and far cheaper than an emergency room visit.

Emergencies are dispatched immediately, any hour. Because we work only in Southern Ontario, travel times are short across the region. Scheduled repairs and installations are typically booked within days, and free preventative maintenance visits are planned around your operating hours.

We're a Canadian, family owned and operated company started by a father and son — both born and raised in Southern Ontario — with 18 years in the doors and docks industry. Read the full story on our about page.

Three ways: call 519-806-2909, email info@DMVDoors.ca, or use our contact form. Tell us what's happening and where you are — we'll book a free on-site assessment and give you a written, no-obligation estimate.

Still Have a Question?

Skip the search — ask the people who do the work.